How do I activate self-exclusion on bd1tk?

Go to your account Settings page and select self-exclusion from the "Responsible Gaming" section. You can also activate it by emailing support@bd1tk.cam directly or by letting us know via live chat. Once activated, your account will be completely inactive for the set period.

For ages 21+ only

bd1tk Responsible Gaming — a commitment to safe entertainment

Gaming is for fun — never for stress. bd1tk is committed to keeping you safe, informed and happy.

Why is Responsible Gaming important?

Online gaming and betting are a form of entertainment — not a guaranteed source of income. bd1tk always wants its players to enjoy gaming while staying mentally healthy. Responsible gaming means having fun within your own means and time limits — and knowing when to stop.

Online gaming is growing day by day in Bangladesh. From young to old, many people now play games and place bets on mobile. In this environment, bd1tk believes that a truly responsible platform does not just provide games — it actively works to protect its users.

Gambling can be addictive. If you feel that gaming is going beyond your control, contact our live chat support right now or use the tools below.

Our Protection Tools

bd1tk provides several practical tools to keep you safe.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately — increasing it requires a set waiting period.

Time-Out Feature

Take a temporary break for any period from 24 hours up to 30 days. During this time, logging in to your account or gaming will be completely disabled.

Self-Exclusion

If you want to take a long-term break from gaming, choose the self-exclusion option. Once activated, your account will remain completely inactive for the set period.

Loss Limit

Set a limit on how much you can lose within a given period. Once the limit is reached, the system will automatically prevent you from gaming.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, the system will automatically log you out and send you a warning.

24/7 Support

Our Bangla-language live chat support is active 24 hours a day, 7 days a week. If you are experiencing a gaming problem, you can get help straight away.

21+ Age Verification

bd1tk strictly prohibits registration and gaming by anyone under the age of 21. Age is verified for every new account at the time of registration.

We confirm a user's age through their National ID (NID) or birth registration certificate. If anyone attempts to open an account with false information, their account will be closed immediately and all funds held may be forfeited.

If you have a minor in your household — especially a teenager — it is recommended that you use parental control software on their device.

For ages 21 and over only

Steps to protect minors

Use a strong password on your device and account.
Always log out after use.
Do not share your login details with other members of your household.
Keep parental controls enabled on home computers or tablets.
Make teenagers aware of the risks of online gambling.

Take your self-assessment

Ask yourself the questions below. If most of your answers are "yes", it is time to seek help.

Do you keep playing in an attempt to win back money you have lost?
Are you cutting back on time with family, friends or work because of gaming?
Are you wagering more money than you can afford?
Have you tried to stop gaming but been unable to?
Do you feel restless or irritable when you are unable to play?
Have you borrowed or taken out a loan in order to play?
Are you hiding your gaming from family or people close to you?
Are you experiencing stress or depression because of gaming?

If two or more of the above questions are answered "yes", please get help through our live chat right now. Our support team will assist you with complete confidentiality.

Simple steps to get support

If you are experiencing a gaming problem, follow the steps below.

Contact live chat

From any page on the site, speak to 24/7 live chat support in Bangla. Our team will help you with complete confidentiality.

Send a request by email

Send a self-exclusion or limit-setting request to [email protected]. We will respond as quickly as possible.

Use account settings

Seek professional support

If needed, speak with a mental health professional or a trusted member of your family. Seeking professional help is never a sign of weakness.

Safe transaction limits

As part of financial protection at bd1tk, transaction limits are in place. The minimum deposit is just ৳100 — ensuring that users can start with a small amount and stop before a large loss occurs.

The minimum withdrawal is ৳1,000 — and funds are generally credited within 10 to 45 minutes via bKash, Nagad, Rocket or Upay. A fast withdrawal process ensures that money you have won reaches you easily.

Financial safety tips

Decide before each session how much you will spend.
Never play with money outside your entertainment budget.
Never bet with essential funds (rent, food, medical expenses).
Do not play more in an attempt to recover money you have lost.
Review your transaction history regularly.
Set a fixed budget each week and do not exceed it.

Common questions and answers

Answers to the most frequently asked questions about responsible gaming.

Go to your account Settings page and select self-exclusion from the "Responsible Gaming" section. You can also activate it by emailing [email protected] directly or by letting us know via live chat. Once activated, your account will be completely inactive for the set period.

Yes, but to increase the limit you must wait through a set waiting period. This delay gives you the opportunity to make a considered decision. Reducing the limit takes effect immediately.

Yes, your account balance is completely safe during a time-out or self-exclusion. Once the period ends, you will be able to make a withdrawal.

First, speak with them calmly and offer your support. You can contact bd1tk's live chat to request an account restriction on a third-party basis. It is also advisable to seek professional mental health support.

No. bd1tk strictly follows a 21+ age policy. Age is verified at the time of registration. Accounts created with false information will be cancelled and funds held may be forfeited.

No. Online casino and betting are purely for entertainment. No game outcome is guaranteed and relying on gaming as a source of income over the long term can lead to financial loss.

Play safely, stay happy

bd1tk is here for you — play for entertainment and stay safe. See our FAQ to learn more or start gaming right away.

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